Welcome to grandbazaartrade.co.uk (referred to as “we”, “us”, or “our”). We are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting grandbazaartrade.co.uk (our “Site”), you are accepting and consenting to the practices described in this policy.
Who we are
For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Grand Bazaar Trade (or the registered company name if different) contact us.
Information We Collect
We may collect and process the following data about you:
A. Information you give us
You may give us information about you by filling in forms on our site or by corresponding with us by phone, email, or otherwise. This includes information you provide when you:
Register for a trade account.
Place an order for wholesale goods.
Subscribe to our newsletter.
Report a problem with our site.
The information you give us may include your name, business name, address, email address, phone number, VAT number, and financial and credit card information.
B. Information we collect about you
With regard to each of your visits to our site, we may automatically collect the following information:
Technical information: Including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit: Including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
3. How We Use Your Information
We use information held about you in the following ways:
- To fulfil our contract: To carry out our obligations arising from any contracts entered into between you and us (processing wholesale orders, delivery, and billing).
- Business Verification: To verify your status as a retailer, trader, or business entity.
- Customer Service: To provide you with the information, products, and services that you request from us.
- Marketing: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about. You can unsubscribe from these communications at any time.
- Site Improvement: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and to improve our site to ensure that content is presented in the most effective manner for you and for your computer.
4. Disclosure of Your Information
We value your privacy and do not sell your data. However, we may share your personal information with selected third parties including:
- Business Partners and Suppliers: For the performance of any contract we enter into with them or you (e.g., couriers and delivery services).
- Payment Processors: To securely process payments for your orders.
- Analytics Providers: Search engine and analytics providers that assist us in the improvement and optimisation of our site.
We may also disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
5. Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom (UK). It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Note on Security: All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access: Request access to the personal data we hold about you.
- Rectification: Request that we correct any information about you that is inaccurate.
- Erasure: Request that we delete your personal data (the “right to be forgotten”), subject to certain exceptions (e.g., tax records).
- Restriction: Ask us to suspend the processing of your personal data.
- Objection: Object to our processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us.
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our [Cookie Policy] (you should create a link here).
8. Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.
9. Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to contact with us.